Enjoy Kayaks Warranty
What does your 5-year warranty cover?
Enjoy Kayaks provides a (5) five-year manufacturer’s warranty for defects on all new kayak purchases and (1) one year on parts attached to the kayak. This warranty covers only Enjoy Kayaks that are purchased from an authorized Enjoy Kayaks dealer. This warranty applies only to the original purchaser and may not be transferred. Proof of purchase must be presented at the time of the warranty claim. Normal wear and tear are not warranted.
In order for the warranty to be valid, the Original Purchaser must complete and submit product registration form within (2) two weeks of original purchase from an authorized dealer. Warranty is only valid to the original owner, non-transferrable.
What is not covered under warranty?
This warranty only covers manufacturing defects that affect the performance of the product. This warranty does not cover kayaks sold in “as is” condition, demo kayaks, or prototypes.
This warranty does not cover any damage that may be a result of:
- Normal wear and tear
- Extreme heat, weather or environmental conditions
- Excessive exposure to sunlight
- Modifications or repairs not made by an authorized service center
- Accident, neglect, improper use or handling
- Improper storage, maintenance or care
- Use in commercial, rental or teaching environments – 6 months warranty for properly maintained commercial, rental or teaching units.
- Sharp objects or dragging over rough surfaces
- Being towed by another vessel
This warranty does not cover cosmetic defects such as surface pitting, color variations, minor weld marks, dents, or delamination of plastic from the sun.
What happens after I make a claim?
Your claim will be reviewed by our customer service team and you will be contacted within 3-5 business days after submission of the claim. If we determine that a performance altering defect is attributable to materials or workmanship, Enjoy Kayaks will have your kayak or part repaired or replaced. If you are within 100 miles of an authorized dealer and your kayak needs repair, you will be asked to bring your kayak to their location for repair. If a part or kayak is no longer available, Enjoy Kayaks will replace it with a comparable product.
Warranty on trolling motors and pedal drives is (3) three years for units rinsed with fresh water after each use and properly maintained.